skachovadesigns.online
1. Basic Information
These terms and conditions apply to purchases of clothing and accessories via the website skachovadesigns.online.
Operator: Linda Škachová
Business name: skachovadesigns
Company ID (IČO): 23157500
Contact e-mail: skachovadesigns@gmail.com
2. Orders
Orders are placed through the website. After submitting an order, the customer receives an email confirmation. The contract is concluded once the order is confirmed.
3. Payment Methods
Payments are accepted via Google Pay, Apple Pay, Visa, Mastercard, American Express, and Discover.
4. Shipping & Delivery
All products are fulfilled and shipped from our production partners, primarily located in the EU or the USA.
Shipping rates and estimated delivery times vary by country. Below is a list of standard delivery times and shipping fees:
• Standard shipping rate: €4.29
• Each additional item: €1.25
• Exceptions (higher shipping costs):
• Iceland, Liechtenstein, Norway, Switzerland: €8.99 / €1.00 per additional item
Estimated delivery times by country (business days):
• Czech Republic, Denmark, Finland, Ireland, Portugal, Austria: 2–6 days
• Germany, Estonia, Slovakia, Slovenia, Lithuania, France, Italy, Belgium, Netherlands, Sweden, Hungary, Croatia: 2–4 days
• UK, Spain: 2–5 days
• Latvia: 1 day
• Greece, Cyprus, Malta, Poland: 3–7 days
• Norway, Iceland, Switzerland, Liechtenstein: 3–9 days
• Ukraine, Serbia, Montenegro, Moldova, Monaco, San Marino: 6–21 days
• Andorra, Albania, Bulgaria, North Macedonia, Romania: 4–14 days
Please note that these are estimated delivery times and can vary depending on local carriers and customs (if applicable).
5. Returns and Refunds
products are made-to-order, which means they are individually produced once an order is placed.
Therefore, we do not accept returns or refunds for reasons such as a change of mind, wrong size, or buyer’s remorse.
You may request a replacement or refund only if:
• The product arrives damaged
• The print is defective
• The order does not arrive at all
If any of the above applies, please contact us at skachovadesigns@gmail.com within 30 days of receiving your order. Please include a description and clear photo(s) of the issue.
We reserve the right to reject refund requests that do not meet these criteria.
6. Complaints & Returns
In case of defects, please contact us via email with a description and photo of the issue. We will handle complaints in line with applicable laws.
6. Personal Data Protection
Personal data is used solely for order processing and is not shared with third parties except for shipping purposes. Cookies may be used to enhance website functionality.
7. Final Provisions
These terms are governed by Czech law. Disputes may be resolved via the Czech Trade Inspection Authority or the competent courts.